FAQ

Have a look at our frequently asked questions, hopefully we can help without you spending your time sending emails or picking up the phone. If you can't see what you are looking for, please get in touch.

SIZING

Inov8 - we have found in the most cases that Inov8 shoes run true to size.

2XU - this works off a size matrix which laces you in a size bracket based n your height and weight. The chart can be found in the product description or the images and has height in cm and ft/in on the left axis and weigh along the bottom both in lbs and kg. Simply find your height and weight and see which size the chart suggests - if you are on the border of 2 sizes then we would recommend the smaller size - compression is supposed to be tight!

JAW Grips & Gloves

JAW Leather Grips 

PAYMENT

You can pay using your credit card or debit card via Shopify payment or by Paypal. We also offer Paypal Credit allowing you to spread your payment interest free over several months.

DELIVERY

You can see all of our returns information here.

RETURNS

You can see all of our returns information here.

Underwear - please note, due to the nature of underwear, this is considered a final sale and we cannot accept returns on these products, unless the product is received as defective.

DISCOUNT CODES

We offer new and exciting promotions on a weekly basis here at KITBOX, check back soon for the latest offers, terms & conditions.

Make sure you’re the first to know about any exclusive offers by signing up to our newsletter or joining us on Facebook.

What if I forget to use my code - Oops we are sorry to hear this. Once your order has been placed we are unable to manually add the discount. Please note that this discount may be used on your next order; check out the terms and conditions of the code.